Frequently Asked Questions
Are my clothes washed with other customer's clothes?
Of course not! We never load share. Your clothes will be sorted by lights, whites, and darks before washing.
What payment types are accepted?
If you are washing onsite our machines take quarters. We have a change machine on site. If you are paying for drop off services we accept cash, visa, mastercard, american express, and discover.
Is there parking available?
Yes! Tons of free parking available.
Do I have to be home to use pick up and delivery service?
No, but when scheduling the service, please provide clear instructions indicating where we can find your clothes and drop them off. Please ensure that you have a secure space to leave your clothes and not visible from the street. If you live in an apartment or condo complex, you can leave the clothes with the front desk attendant if they have one.
Can I schedule a regular weekly pick up?
Yes, email firstname.lastname@example.org and we will put in the schedule for the day and time you prefer.
How will I be billed for pick up and delivery service?
We will bill your credit card and send you an email invoice once the order is completed.
If you have any other questions please let us know!